Contact Orbeez Gun

Three ways to reach our gel blaster team — email, form, or shop direct

Email Us

Send a message and our team will respond within 1–3 business days.

hello@orbeez-gun.com

Fill Out the Form

Use the contact form below to send us your question or concern directly.

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Shop on Amazon

Browse our full gel blaster lineup and order with Prime shipping.

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How to Reach the Orbeez Gun Team

Whether you’re asking about a gel blaster model, troubleshooting an accessory, or need help with an Amazon order, we’re here to help. Here’s everything you need to connect with us.

Email Support

Our support inbox is monitored daily Monday through Friday. Send us questions about product compatibility, battery specs, ammo recommendations, or anything else gel blaster-related.

hello@orbeez-gun.com

Response time: 1–3 business days

Business Hours

The Orbeez Gun team operates Monday through Friday, 9am–5pm Central Time. We’re closed on weekends and major US holidays.

If you contact us after hours, we’ll respond on the next business day.

Our Address

Orbeez Gun

2847 Commerce Dr, Suite 210

Austin, TX 78749

United States

Send Orbeez Gun a Message

Use this form to ask about products, compatibility, or order support. All fields required.

    Contact Support FAQ

    Common questions about reaching our team and getting help with gel blasters.

    How quickly does Orbeez Gun respond to messages?

    We typically respond within 1–3 business days (Monday–Friday). If you contact us on a weekend or holiday, we’ll get back to you on the next business day. For urgent product questions, check the product pages on our site first — many answers are already there.

    Can Orbeez Gun help with Amazon order issues?

    For order status, returns, or refunds, contact Amazon directly through your order page — they handle all fulfillment. We can help with product questions, compatibility, or technical troubleshooting once your gel blaster arrives.

    What kind of questions can the Orbeez Gun team answer?

    We help with product selection (which gel blaster fits your needs), compatibility (will this drum mag work with that pistol), battery and charger specs, ammo recommendations, and general troubleshooting. If it’s about how our gel blasters work, we can answer it.

    Does Orbeez Gun offer phone support?

    We operate email-only support to give every customer a detailed, accurate response. Email lets us include links, images, and product specs that help solve issues faster. Use the form above or email hello@orbeez-gun.com directly.

    Can I visit the Orbeez Gun office in person?

    Our Austin location is a business office, not a retail showroom. We don’t offer in-person sales or support. Shop our full gel blaster lineup on Amazon — they offer fast shipping and easy returns.

    How do I choose the right gel blaster for my needs?

    Browse our category pages (Pistols, Automatic, Rifles, Accessories) to see what each type offers. If you’re still unsure, email us with your intended use (backyard games, target practice, gift for a specific age) and we’ll recommend the right model.

    Shop the Full Orbeez Gun Lineup

    Pistols, rifles, automatic blasters, and every accessory you need — all on Amazon with Prime shipping.

    Shop Orbeez Gun on Amazon